Tag Archives: everyone is stupid

Earlier this year I organized our bag collection. We have grocery bags and tote bags and reusable bags and bags full of bags. If my goal was to have the most bags, I would be so happy.

I always feel bad bitching about my health insurance because I know so many people struggle with health care but I feel like my healthcare’s stupidity contributes to the problem.

My plan has a wellness program and I’m not completely sure how it works. The website is confusing to navigate and the information mostly incomprehensible. Sometimes when I login they tell me to complete a survey to get money I can use for health care. So I tell them that I eat salad and exercise.

They sent me a card and told me it had money on it. I didn’t need any health care at that time so I didn’t use it. Then I had a prescription, but I forgot about the card so I didn’t use it.

I did another program where I had to login, and go through multiple levels of authentication every day, to tell them I exercised. You know what? I exercise all the time and I really resent spending 10 minutes a day logging into a website to “prove” it. They put more money on my card. I understand I can also do a diabetes thing and a few things that aren’t applicable like have a baby or quit smoking.

I did some physical therapy earlier this year and used the card for my co-pays. Great, I guess this thing works.

Then I had a general physical which I didn’t think I needed since I am perfectly healthy but they were super aggressive about scheduling so I did it. (Do a search for “Do I need an annual physical?” and let me know if you come up with anything that says, OMG-yes, because I don’t think you will.)

And they did a whole bunch of tests because of course they do. And I got a bill because some of them weren’t covered. I went to the clinic to pay my bill and I thought I had a few bucks left on my “wellness” card so I asked them to try that and it covered the whole thing.

Huh. Okay.

TODAY — I got a letter in the mail asking me to provide all kinds of documentation from my appointment to prove those were covered charges on the wellness card.

Picture me in a rage with flames shooting out of my ears, because honestly, the amount that they covered does not cover the dollar value of my time to comply with their petty request. The card covered charges at the doctor. What else is the “wellness” card for? Not like I bought pizza and hookers – which of course now I wish I did.

If I thought I could go to the clinic and pay for the services and charge back the “wellness card” I would but I am certain that is more trouble than it’s worth so now I’m going to stew on it all weekend and then waste my time dealing with them.

Here’s a better photo of the front yard tulips. They’re kinda pretty but see photo below.

I’m too lazy to check my archives right now but I bet I have complained at least once a year about how much I hate filling out my Oregon tax form. I have even stated that they could keep their refund if they would exempt me from filling out that form.

I hated it just as much this year as I always do.

Look how beat up these tulips appear, bruised and moldy. Plus their green parts look all mangled.

When all was said and done they owed me $3.

I don’t need $3 plus if they give you a refund you have to calculate it on your next year’s tax form and there’s a place to add it in and then a place to take it out and then a place to add it back in. If there is a complex and ridiculous hoop to make the taxpayer leap through, Oregon is one to do it.

There is the option of donating your refund, but you have to fill out another form. I was so outraged I was going to make them give me the stupid $3 except, come on. I filled out another form.

Apparently I made a rounding error on my tax form which Oregon kindly fixed for me and then sent me a check for $1.

I hardly ever make risotto because I always expect it to be more trouble that it is.

This recipe for risotto with peas and sausage was in the NYT a couple of weeks ago. I’m trying to get the freezer cleaned out so I can defrost it and I had some sausages I wanted to use so this jumped out at me.

It came out fantastic even when I half-assed it. I was in a hurry. I had a soccer match on TV starting up.

If you haven’t made risotto, give it a shot. Even badly done, it’s good.

I’m generally a pretty laid back customer and it takes a lot for me to be genuinely upset about bad service and I’ve been on a roll with terrible service lately. I’m not going to do a whole laundry list because no one wants to listen to other people complain if they can’t share their own terrible service stories.

Here’s just one: Colleague and I went into a store and we had a bag from a competitor. The proprietor saw it and started lecturing us on why the competitor was no good and told we shouldn’t shop there anymore. I wouldn’t blame him for wanting to convince us to give his products a chance but tsk tsking us was not the way to go. By the time we got out of there we were really peeved.

Colleague: Did you take care of X?

Me: No. You said you were doing X.

Colleague: Did you give me the documents?

Me: Yes. I brought them into your office and said: here are the documents.

Colleague: Oh. Well, I wasn’t listening.

We get these legal books where they want you to buy a subscription and every year they send you an “update” that’s about 15 pages stapled together and costs $75. They are having a hard time making money since you can get all this stuff online for free. They also republish the entire book every few years and charged you $450 for a new one. I can’t find the post but last time we had to buy this book they forgot to publish part of it so they sent me some pages and told me to glue them in.

I cancelled the subscription for this one book and we received a notice that the 2015 update was available for $82.75 including shipping. I sneered but colleague told me to get it.

The notice said I could go online to get the book. First I had create an online profile. And pick some security questions. One of the questions was about partners at our firm and I gave the name of one of the Portland Timbers. I also said my grandmother’s name is Futty. Then I had to log in again using my new profile. Then when I tried to find where to order my book it told me that I took too long and had to log in again.

I said a lot of bad words during this entire process.

Then I logged back in and I could find my subscription but not how to actually get it. If I clicked on one thing a new window would pop open to say that that was my subscription. If I clicked on the other thing a new window would open and tell me what a subscription was.

I finally gave up and tried to call. The office was not open but please listen to the NINE (9) items on our menu. I made it through three.

This company does something called “risk assessment” and told me they produce accurate law books.

I DON’T BELIEVE YOU. YOU CAN’T EVEN MAKE A DECENT WEBSITE.

I’m still swearing this entire time. So then I decided to take my form and fax it to them — it said I could. And since it’s 2015 and NO ONE uses fax machines anymore except old people who don’t know any better, and risk assessment geniuses, I couldn’t remember how our fax machine worked so I had to input the phone number a couple of times because my session kept timing out.

Colleague grew tired of my exclamations to terrible people who fornicate with their mothers and shouted from behind the protection of his desk: “No update is worth this!” but I was DETERMINED to get him his damn $82.75 book (actually stapled together pages).

The fax went through. I’m sure we’ll never get our dumb stapled pages. But I bet we’ll get the bill.

I also gave them feedback on their website and the image above comes from their reply, letting me know my message was received.

Going to be offline for at least a week. Stay cool!

I ended up not getting very many good flower photos this year. It seems like whenever I was home, I was sick, it was raining, or the light was poop. And now the flowers are dried up or looking a little blown out. I think the ornamental cherry tree (I don’t actually know what kind of tree it is. I’ve been told more than once and my brain refuses to save that information) had blossoms for about 3 minutes that blew away at the first puff of wind.

Speaking of sick, remember a few years ago when I explained that I didn’t understand when people said, “I was sick and then I got sick again.” I always thought: how can you get sick again?

And then I got a never-ending cough, healed for about 2 weeks and got another never-ending cough.

Obviously that had to be a fluke.

Or was it?

Wednesday night when I came home I felt a little fuzzy in my sinus which usually indicates something is coming on. I felt gross when I woke up on Thursday. I thought: I feel sick. But I can’t be sick because I had the crud last month.

And off I went to work, figuring once I got out, had some tea, got to the office I would feel better.

Nope. I decided to leave early. 4pm. 3pm. 2pm.

I take a commuter bus that runs often during rush hour but only about every 50 minutes during the day. Meanwhile, co-worker returned after three days at home with his own case of the crud. He’s one of those people who never takes off work for being sick.

People: stay away from our office.

We were walking to lunch and I realized I wasn’t hungry. I was on the 12:45 bus. I was in my pajamas and back in bed by 1:45pm. After my nap I flopped on the couch with a fever and achy joints and whimpered quietly thinking: how can this be happening? I was already sick.

Fortunately, I slept about 12 hours and feel 90% better today. No fever. No aches. Just a stuffy head.

We better be done with this.