Customer Service

Yesterday, when we got back from our trip, we made a desperate run to the grocery store. We were out of everything except onions and mustard.

I’ve been having trouble with my garage door opener and the battery seemed the likely culprit so I carefully wrote down the name and number of the thing on my list so I’d have it at the store.

The lady at the battery/photo/whatever counter was busy with a customer so I hunkered down, because the batteries are near the floor, and searched myself and had no luck so when she finished, I asked her if she had any batteries for my garage door opener and showed her the number.

“I don’t know,” she said, “Don’t you see it down there?”

“No,” I said. “That’s why I was asking.” (I said it in an information giving way, not a snotty way.)

“What?” she said, all snippy. WTF? Yeah lady, I see bags of them hanging here, I just wondered if you did.

This reminds me of another time I was at a much loathed chain bookstore but I needed a particular item for a gift and stood at the help counter for ages while the surly twenty-somethings did some riveting thing that necessitated ignoring me for 5 minutes. Finally one of them turns and wanders over and says, “Did you need some help?”

No. I thought this would be a nice place to stand. What is wrong with people?

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It Smells Like Otto’s Jacket

Bob and I went to Denver over the weekend to see String Cheese Incident with our friend, Walker.

Everything went smoothly and we had a fantastic time and according to Bob I saw 1 of the best Cheese shows ever. Good news because honestly, these were my 7th and 8th shows and all the songs still sound the same.

We hit a small snafu at check-in. Apparently one of our names matches a name on the current watchlist and given the braintrust that is operating “security” for this nation, I don’t doubt that half the people in the country get tagged when they want to board an aircraft. We were given a sheet of paper so that we (they don’t know which one of us triggered the extra security check) can go through some 45 day process to avoid the extra hassle at the airport. I’m certain it will be unnecessarily invasive and stupid and not sure we are even going to do it. If giving up kiosk check-in and waiting an extra 5 minutes for an ID check is the alternative, given how little we fly, we’ll probably live with it.

In the gate Bob pointed out this kid dressed in full Davy Crockett get up — coonskin cap and a brown denim top and pants in a deerhide color. When we boarded turned out we were in the back row, next to young Davy. He was a little twitchy but probably average for that age. He worked on his math homework, basic addition and subtraction: with a calculator. Are you allowed to do that? Shouldn’t it be a basic life requirement to add and subtract in your head?

I was burnt about the back row but all sorts of interesting people lined up to use the john. One guy had on a Phish shirt so I asked: “Are you going to Cheese?” and w/o even hesitating he said yeah and proceeded to tell us how it was a bunch of buddies doing a last minute reunion, they didn’t have tickets, but they knew lots of “other” ways to get into the show.

Another guy looked like a rockstar Tommy Lee guy in black leather fringe jacket and he brought two adorable little girls back, both wearing Harley Davidson t-shirts.

We met Walker at the Airport and grabbed a cab and headed downtown, checked into our hotel, changed clothes and headed right back out to grab a bite before the show. Walker and I both had a Great Divide Amber and we both took a sip, set down our glasses and at the same time said: That’s great beer.

We arrived at the Fillmore in time for the full-on hippy freakshow out front. Some guy with a megaphone wanted donations for something and tons of hippies stood around with a finger in the air, hoping for a miracle. (Didn’t see the guy from the plane.)

The Fillmore is a giant venue with a wide ballroom floor and chandeliers plus huge side areas with a few chairs and tables and plenty of bars. We chose to sit in the risers behind the stage. The view was excellent. I was thrilled to have a place to sit and during the show we could see what the band saw: the crowd bouncing around. Kyle had one of those little flying cows on a wire that went in circles over him during the show both nights. A cow tech adjusted the cow before each show and during the show if there were technical difficulties. I was riveted by the flying cow’s status and cried, “Cow Tech!” when it flopped around and needed an adjustment.

So about the show: I don’t know what to tell you. I had fun. I like live music and dancing around. The cloud of patchouli and smoke took about 5 years off my life, but it’s all part of the scene. Perry Farrell DJ’d Friday night and SCI played some Jane’s Addiction songs with him which I loved. And Del McCoury’s band (w/o Del) played with them a lot on Saturday night which was awesome. These were Walker’s 50 and 51st shows and Bob’s 25 and 26th. The band would play a bar or two and Walker, Bob and the crowd would all cheer and I’d be thinking, “This sounds exactly like the last song.”

After the show we went to the best liquor store ever. It was across the street from the Fillmore and basically a giant barn filled with rows and rows of every kind of wine or liquor you could ever think of plus a whole wall of fridge case with beer. We could have shopped there forever but we only had 15 minutes until closing. Walker wanted to buy a bottle of water and the guy was like, “Um, I think we have that… .”

After the show Saturday night we went for a late night snack. I wanted something sweet and all the choices were chocolate or cheesecake except for apple pie – which I ordered and they were out of. I went against my instincts and ate this cheesecake thing. Never again. I could hardly sleep my roiling innards were so unhappy with my choice.

We staggered out early, and headed back to the airport under a cold, clear sky. Excellent adventure.

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Balls of Dust

Has anyone heard? Has there been a national advisory or anything because I think there’s been serious upswing in the amount of dust in the world. Or at least at my house.

I can’t believe how much dust accumulates in my house. I moved a couple of things around on the dresser the other day and was appalled to see a thick coating of dust complete with mini-dustballs covering the back corners of the thing. Then I walked by these little shelves we have between our kitchen-dining area and stopped to stare. Then I swept a finger along the edge and a huge ball of dust rolled off my finger.

Has it always been so dusty?

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My Super Power is Not Basketball

I am dead last in the office NCAA basketball pool. I am comforted by the fact that (a) I am the only person keeping my coworker from last place and he actually watches NCAA basketball and (b) when we do the office bake-off I will leave those people in the dust.

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Photos, Books, Alias

I finally invested some time figuring out how Flickr works and updating my photos. I’m going to try to change the photos more often but we’ll see how I do. I don’t know how these Internet people keep up with all the blogging and photosharing and contact lists and iPod playlists and cellphone ringtones. It’s a fulltime job maintaining ones personal technology. There’s software to update and batteries to charge and giant user manuals in 4 different languages to plow through. I have 5 free songs I’ve yet to redeem from the iTunes store.

I finished I, Elizabeth which turned out to be the never-ending novel. I don’t think I’m going to read anything over 400 pages, ever again. No, I take that back. But in general, I will avoid super long books. Do books need to be that long? This one sure didn’t. By the end I didn’t even know who she (Queen megalomania Bess) was talking about. How many Roberts were there? I’m going to find a chronology online to help me fill in the gaps.

RE: books too long. I used to read fantasy books but now I’m daunted before I’ve even started. Who can even type 1200 pages a year? I remember liking a book called A Suitable Boy by Vikram Seth which was over 1,000 pages long and I stuck with it with few complaints. Then there was this book by Milan Kundera. I think it was Immortality and it wasn’t close to 1000 pages but it felt like it. I would read for what seemed like ever and only 14 pages went by. I had that book on the nightstand for 2 months and couldn’t believe I wasn’t finished with it yet. It was a loaner and I hate handing a book back to someone and saying I hated it. But I did.

I forgot to tell you a funny story from a week or two ago. Bob hung out with a group of his teacher friends one Friday after work and ended up getting home late (you know, after 9pm) and there was a communication mix up so I was a little annoyed. You know what they were doing? They were watching History Channel videos. How geeky is that? How can you even be mad a a person who stays out late watching History Channel videos?

Last topic for today concerns the show Alias. What happened to this show? It’s like the last season of XFiles, I’m used to watching so I keep watching and I don’t like it. Instead of being drawn into their world, I’m wondering how the actors can say some of those lines without cracking up. I never understand the missions. They jet to some exotic location and have to steal something or talk to someone either in a club, an impenetrable fortress or a crowded street bazaar. The idea of the sister is good but her character is sadly not very interesting. Even Sydney “I have weird posture” isn’t interesting any more. Bummer.

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Those Tudor Royals Were Nuts

I am reading I, Elizabeth by Rosalind Miles. It’s about Queen Elizabeth I and about 600 pages. I’m enjoying the book but are so many people and they all have the same 2-3 names (Katharine, Jane, Mary or Henry, Edward, Thomas) and if they aren’t royals, they’re dukes or earls or regents or councillors or whatever. I need a white board to keep track of it all.

Those Tudor royals were nuts. How could you get anything done if you spent all your time wrangling for power, marrying your cousins, sending people to be executed? And that’s not even getting into the whole church craziness. I wouldn’t have cut it in those times.

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No Time For Extras

I’ve watched a couple of DVDs this weekend. The kind with tons of special features.

I know special features are a selling point. People feel ripped off if there are no extras. But truthfully, who has time to watch that stuff? How is your life improved by seeing a trailer (a commercial) for a movie that’s been out forever and you’ve already seen the film? Who has the time and desire to page through photos or costume drawings or read a script on the TV?

Interviews are nice. I like hearing the filmmaker talk about the film and some commentary tracks are excellent. But some are just people talking, obviously trying to think of things to say. Or endless butt kissing about how talented the people who made the film are — do I really want to hear that?

The Lord of the Rings movies have multiple commentary tracks. It takes a special circumstance for me to have 4 + hours to watch a movie I’ve already seen anyway, much less all these extras.

I’m not saying the extras are bad, I’m just wondering how many people really take advantage of them.

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Our House In The Middle of Our Street

Today is the 7th anniversary of our moving into this house. Hard to believe. It’s gone by quick.

We haven’t made any interior changes like getting rid of the wallpaper we hated when me moved in. We’re just not motivated in that way. I wish we were.

The only work we’ve done is replace some windows with storm windows and that air conditioner was a biggie. We also have someone prune our trees.

When I was younger, before the house, I always thought that I would be happier if I had a better living space. Bigger or more private or mine or whatever. And a part of me always thought that was a geographical fantasy — that if you’re not happy where you’re at, you’re not going to be happy anywhere.

But I love our funky house. I love our neighborhood. And I love living with Bob.

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Dividing With Rhubarb

I divided my rhubarb over the weekend.

I didn’t even know I had rhubarb until last year, I think. I thought it was some random volunteer in the garden and I neither removed nor encouraged it. Last year it was extra robust and I harvested and decided to learn more about rhubarb which according to Billy “grows like weeds” in Wyoming.

I found this article about rhubarb and marked my calendar so I could divide this month.

I figured once I started it would all make sense but actually I ended up digging up this gigantic root ball and I gently tried to separate what I thought were the rhizomes and ended up breaking things apart with big ugly cracking sounds.

I bought two bags of compost and separated the thing into 8 new plants. We’ll see how it does.

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Hesitip

Via The Banterist

Definitions for people who get coffee at that place:

Antiventi
A person who rejects company size lingo and orders their beverage in small, medium and large.

Coffotomy
Removal of unwanted beverage by pouring it into the trash, usually to make room for milk.

Hesitip
The act of waiting until the employee can see you place money in the jar, so you can get credit for it.

(The Banterist is worth your time. Super funny.)

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