Everything is more or less under control except I decided to add one teeny bit. This weekend I should be able to final-final everything. Then I’m on standby until the cover art is finalized. Still hoping for first of November.
Remember when we needed a new copier at the office? Here’s the post about the cold-call from a company we will call “Won’t give you a proposal.” We ended up going with a company who we will call “Screw Me Once Shame on You, Screw Me Twice Shame on Me.” Here’s a post about the hassles with installation and delivery. For that occasion I invented a tag “clusterfukatonia” which I only used that one time but now that I remember I have it, I can use more often. Here’s one more short post about dealing with their online system.
You’ll never guess what happened.
A guy from a third competitor came here on a cold call and I said, “Yeah. Give me a proposal.” And he did. And he only asked to see the old lease once and when I said that wasn’t possible, he was good. And then he had a proposal to me in 2 days. And we like it. We especially like that the machine is easy to use. It has like three buttons. Bless any person in tech right now who is making things simpler.
But first I had to find out what was going on with the lease from the Screw Me company. You see, I had contacted them in APRIL, asking for a clarification of the end date of our lease. I believed the end date was October but it wasn’t clear. My new rep returned my call while I was out, didn’t give me the end date of my lease and left a bunch of numbers to call. I did not follow up. In May the rep came by and we talked about swapping out the current machine for a newer one for less money.
I never heard from him again.
So now that it was October and I had new guy’s proposal, I thought I’d get this party started. We have a procurement policy so we need to try for at least 3 bids. I contacted the We Won’t Give You A Proposal company using the form on their website that guarantees I will hear from someone in 4 hours. That was last Thursday. I haven’t heard from them.
I contacted the Screw Me company via email and heard nothing so I dug around and found my rep’s info and both his office phone and cellphone had “out of office on vacation, I will be back in June” messages. He included a manager’s phone number “if you need to talk to someone right away” so I called that guy–who answered the phone. A live body. Wow! He recognized the company name, told me he’d forwarded my email to my new rep and said he would let the new rep know to follow up with me.
I haven’t heard from him.
I finally called the bank that administers the lease and that’s when I learned that the lease ends in December. The Screw Me company has a deceptive lease and this is the SECOND time we’ve been caught up in it. I’m sure the minute the lease expires they will be all over us. That’s what they did last time.
Stay tuned for more fun with copier salespeople in the new year.