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Tag Archives: everyone is stupid
I’m generally a pretty laid back customer and it takes a lot for me to be genuinely upset about bad service and I’ve been on a roll with terrible service lately. I’m not going to do a whole laundry list because no one wants to listen to other people complain if they can’t share their own terrible service stories.
Here’s just one: Colleague and I went into a store and we had a bag from a competitor. The proprietor saw it and started lecturing us on why the competitor was no good and told we shouldn’t shop there anymore. I wouldn’t blame him for wanting to convince us to give his products a chance but tsk tsking us was not the way to go. By the time we got out of there we were really peeved.
Colleague: Did you take care of X?
Me: No. You said you were doing X.
Colleague: Did you give me the documents?
Me: Yes. I brought them into your office and said: here are the documents.
Colleague: Oh. Well, I wasn’t listening.
We get these legal books where they want you to buy a subscription and every year they send you an “update” that’s about 15 pages stapled together and costs $75. They are having a hard time making money since you can get all this stuff online for free. They also republish the entire book every few years and charged you $450 for a new one. I can’t find the post but last time we had to buy this book they forgot to publish part of it so they sent me some pages and told me to glue them in.
I cancelled the subscription for this one book and we received a notice that the 2015 update was available for $82.75 including shipping. I sneered but colleague told me to get it.
The notice said I could go online to get the book. First I had create an online profile. And pick some security questions. One of the questions was about partners at our firm and I gave the name of one of the Portland Timbers. I also said my grandmother’s name is Futty. Then I had to log in again using my new profile. Then when I tried to find where to order my book it told me that I took too long and had to log in again.
I said a lot of bad words during this entire process.
Then I logged back in and I could find my subscription but not how to actually get it. If I clicked on one thing a new window would pop open to say that that was my subscription. If I clicked on the other thing a new window would open and tell me what a subscription was.
I finally gave up and tried to call. The office was not open but please listen to the NINE (9) items on our menu. I made it through three.
This company does something called “risk assessment” and told me they produce accurate law books.
I DON’T BELIEVE YOU. YOU CAN’T EVEN MAKE A DECENT WEBSITE.
I’m still swearing this entire time. So then I decided to take my form and fax it to them — it said I could. And since it’s 2015 and NO ONE uses fax machines anymore except old people who don’t know any better, and risk assessment geniuses, I couldn’t remember how our fax machine worked so I had to input the phone number a couple of times because my session kept timing out.
Colleague grew tired of my exclamations to terrible people who fornicate with their mothers and shouted from behind the protection of his desk: “No update is worth this!” but I was DETERMINED to get him his damn $82.75 book (actually stapled together pages).
The fax went through. I’m sure we’ll never get our dumb stapled pages. But I bet we’ll get the bill.
I also gave them feedback on their website and the image above comes from their reply, letting me know my message was received.
Going to be offline for at least a week. Stay cool!
I know what I’m about to tell you will strain reader credibility but for the third time since the beginning of the year, I have had an infirmity that kept me in bed for a few days.
I keep having issues with my back. I want to say all my clean living is for nothing but perhaps I would be a complete wreck if I didn’t do everything I’m doing.
My backpack was super heavy and I did something as I got on the bus — some combination of awkward bag holding, and awkward getting into the seat. When it was time to get off the bus I could barely walk. I hobbled up to the office and assumed I would shake it off.
I did not. I had to use the restroom which is down a long hallway and there was a point where I thought I wouldn’t make it. I felt okay sitting and that was about it.
Bob came and picked me up and I have spent the last few days in my bed desk, working from my laptop and hobbling around as needed. It’s terrible when I wake up but tolerable in the afternoon.
This morning I was in tears when I got up because I was all hunched over and unable to walk without hugging the furniture going on Day 4. I figured I was permanently broken and would have to quit work and cancel our vacation and never be able to clean my floors again.
I did what normally you should never do when you don’t feel right and I did a thorough online research project and learned that I was mostly approaching it right except I needed more patience and I needed more activity.
I did a 60 minute exercise class for tight low backs which was amazing. So I’m going to assume I’m on the mend and try to power through and move around more.
Other than cropping this is intentionally zero Photoshop.
One thing I’ve learned from being at home during the day more than usual the past several months, is that the strongly accented callers who want to warn you about your computer virus, call almost every day. No point in telling them to put you on the no call list. They don’t have one.
The last time I said to the woman: Seriously? There is no better way that you can make a living?
She said: Ma’am, this is serious.
The good thing about being trapped in a bed desk is I’m making steady progress on the Project of August. I’m slightly ahead of schedule but we’re out of town one weekend and I will take that weekend off rather than stress about writing on vacation.
I ended up not getting very many good flower photos this year. It seems like whenever I was home, I was sick, it was raining, or the light was poop. And now the flowers are dried up or looking a little blown out. I think the ornamental cherry tree (I don’t actually know what kind of tree it is. I’ve been told more than once and my brain refuses to save that information) had blossoms for about 3 minutes that blew away at the first puff of wind.
Speaking of sick, remember a few years ago when I explained that I didn’t understand when people said, “I was sick and then I got sick again.” I always thought: how can you get sick again?
And then I got a never-ending cough, healed for about 2 weeks and got another never-ending cough.
Obviously that had to be a fluke.
Or was it?
Wednesday night when I came home I felt a little fuzzy in my sinus which usually indicates something is coming on. I felt gross when I woke up on Thursday. I thought: I feel sick. But I can’t be sick because I had the crud last month.
And off I went to work, figuring once I got out, had some tea, got to the office I would feel better.
Nope. I decided to leave early. 4pm. 3pm. 2pm.
I take a commuter bus that runs often during rush hour but only about every 50 minutes during the day. Meanwhile, co-worker returned after three days at home with his own case of the crud. He’s one of those people who never takes off work for being sick.
People: stay away from our office.
We were walking to lunch and I realized I wasn’t hungry. I was on the 12:45 bus. I was in my pajamas and back in bed by 1:45pm. After my nap I flopped on the couch with a fever and achy joints and whimpered quietly thinking: how can this be happening? I was already sick.
Fortunately, I slept about 12 hours and feel 90% better today. No fever. No aches. Just a stuffy head.
We better be done with this.
I haven’t been taking photos lately. Bob texted me the other morning to say that the sunrise was amazing so I ran outside with the camera. He was right. (He was on a walk.)
Not too long ago I complained about dog crap in my yard. Yesterday I saw two dogs in my yard. They were kinda cute little mutts running around sniffing all the corners. I went out there and they looked really hurt. I didn’t even yell at them like I do the cats. They ran away, which was what I wanted, but it would have been nice if they ran over to lick my hands and say hello.
I probably should have followed to see where they went. They both had collars. But I didn’t have shoes on and wasn’t in the mood right then.
My husband gave me this for my birthday. Everything should taste like this chocolate bar. They should make cookie butter out of this and cookie butter ice cream out of this. It was so delicious I am tempted to see if I can find a stash somewhere online except my pants are getting mid-winter harder to button so I will not.
In other candy related news, did you hear that Cadbury Eggs are now going to be made with crap Hershey’s “chocolate” – I know. I’m not going to buy them. I just saw the “mocklate” episode of Friends so I keep wanting to call them Mocklate Eggs.
I recently read a tip on a website which was: in addition to keeping a calendar on your phone or computer, also write your appointments on a paper calendar. Then in the comments someone wrote: great tip!
I don’t even know where to start.
Can I just write a list of all the old timey things I do and consider them tips? I keep a written address book. I do menu planning which I write down on a piece of paper and put on the fridge. I also write my grocery list on a piece of paper. Checkbook register – you bet. I also do my taxes by hand. I electronically file the federal taxes but Oregon gets a piece of paper in the mail.
Help yourself to any of these tips. I’ve lasted this long and I’m doing okay.
I’m frittering away my last day of winter break fricking around with this stupid website. I need to move on so this is going to be it.
#1 — You might have noticed I didn’t end up doing much Photoshop or even start Illustrator. I prioritized writing instead. More on that in a different item below. So no fancy new tricks for awhile. Probably.
#2 — Insomnia is my friend again. And by my friend, I mean, not my friend. I wake up every night between midnight and 4am and what happens next is anyone’s guess. About every third night I get back to sleep so things aren’t dire at the moment but when I get back to my regular work schedule we’ll see what happens.
#3 — I’m going to skip what I had for #3 and move writing from #4 to #3.
Every January since 2009 I have decided to that I would get serious and do a first draft of my manuscript. Every year real life has intervened. I’ve decided that this year is going to be different only because I can’t seem to quit this stupid idea.
This guy said many of the things I end up thinking. Here’s a quick sample:
Very slowly, I’m figuring out I probably should not waste any more time on writing. It seems increasingly passive and banal, the whole exercise. There’s real stuff that needs doing!
But I’m going to waste more time on writing.
This is the first year I didn’t have “just one other thing” that I wanted to finish before I get started. I’m in it. Last fall I got in the habit of going to work a little bit earlier so I can have an hour to write before work. We’re going to try to keep this momentum going. I also had a piece of the story that I couldn’t figure out and I think I finally figured it out.
I just spent a ridiculous amount of time and patience trying to figure out how to put a progress counter in the right hand column but I give up. And probably for the better because while my intention is to keep me motivated, I suspect it would lead to despair.
Here’s where I’m at now. For my finished product I’m aiming around 90K, the first draft will most likely end up much shorter. If there’s anything more insufferable than people talking about doing yoga it’s talking about their novel. I’m going to try not to be insufferable but I’ll update the word count every once in awhile.
Every year at this time I am amazed that we’re doing this all again. The world is going to be ruined for the next month.
Have you ever had it happen where you have a quick errand, maybe you need to run to the hardware store or grab something at a big box store? Then you realize it’s 3pm on a Saturday between Thanksgiving and Christmas and the worst thing you could do is try to run a quick errand?
I always plan everything by when the store opens. If it opens at 10am, I will be there at 10:01am and out of there by 10:30am. I expect my intense dislike of anything crowded (except Timbers games) is well known to anyone who has read more than 3 of my posts. Maybe other people don’t think the world is ruined for the month of December.
It’s a cliche about how everything starts earlier and earlier. But it feels like it’s true. Christmas music before Thanksgiving? I had to reprogram my car radio because I don’t want to hear any Christmas music for at least 2 more weeks.
I had to go to the mall to take care of a few things so I went on Friday realizing it was the last weekend before insanity. Santa was there. Everything was in full swing. Before Thanksgiving.
I do not approve.
A few months ago we noticed our mail had stopped coming.
At first we thought maybe we just weren’t getting mail. But Bob keeps track of the Netflix so by Day 4 he knew there was a problem. On Day 5 he went to the post office where the nice clerk said, “Well yes, here’s all your mail. I have no idea why it’s being held and the person you need to ask isn’t here.”
The word “dog” was scrawled on one envelope.
In that packet of mail was one of those “you have a package at the post office” slips so I had to go back to the post office the next day to pick up my package. Again the person we needed to talk to wasn’t there.
That afternoon (day 7 since they suspended our service) we got regular mail delivery and in the mail was a letter from the post office informing us that our dog was out and the post office did not want to deliver our mail until they were reasonably assured that there was no danger from our dog. They don’t want postal carriers getting bitten.
You know what? I don’t want postal carriers getting bitten either. But you know what else? WE DON’T HAVE A DOG.
I wrote back and explained that and pointed out that without timely notice and a description of the dog: there is no way I could do anything about this.
What am I supposed to do? Walk around knocking on doors asking the neighbors if they have a dog that happened to be loose and on our lawn a week earlier?